This Shipping Policy applies to all orders placed with Next Gen Sheds and is designed in compliance with applicable United States consumer protection laws and Federal Trade Commission (FTC) regulations.
1. Shipping Coverage
- We ship only within the United States
- Orders outside the United States are not accepted
2. Shipping Cost
- Free shipping on all orders within the United States
3. Order Processing Time
- Orders are processed within 2 business days
- Processing includes order verification, packaging, and dispatch preparation
4. Shipping Time
- Delivery time is 5 to 7 business days after dispatch
- Delivery times are estimates and may vary due to external factors beyond our control
5. Shipping Cut-off Time
- Orders placed before 19:00 PM (USA Time) Monday-Friday will be processed and dispatched same day
- Orders placed after 19:00 PM (USA Time) or on weekends/holidays will be processed and dispatched on the next business day
6. Order Tracking
- Tracking information will be provided once the order has been dispatched, where applicable
- Customers are responsible for monitoring delivery status
7. Delivery Issues
If you experience delivery issues:
- Verify that the shipping address provided is accurate
- Contact the shipping carrier directly if tracking is available
- Contact us for further assistance if needed
We are not responsible for delays caused by shipping carriers, weather conditions, or other external factors.
8. Incorrect Address
- Customers are responsible for providing accurate shipping information
- Orders with incorrect or incomplete addresses may be delayed, returned, or canceled
- We are not responsible for deliveries made to incorrect addresses provided by the customer
9. Lost or Stolen Packages
- We are not responsible for lost or stolen packages confirmed as delivered by the carrier
- Customers should contact the carrier to file a claim where applicable
10. Compliance with Laws
This Shipping Policy complies with:
- Federal Trade Commission (FTC) regulations
- U.S. consumer protection laws
11. Contact Information
For shipping-related inquiries:
- Email: support@nextgensheds.shop
- Phone: +1 209-613-4477
- Address: 14610 Mono Way, Sonora, CA 95370, USA
- Business Hours: Monday – Friday, 9:00 AM – 19:00 PM (USA Time)